Contact Us

Last updated: 19 July 2026

We're a small team and we answer every message ourselves. Whether it's a question before you subscribe, a billing issue, or help with your store, reach out and we'll get back to you.

Email
admin@pokra.in

The fastest way to reach us for support, billing and sales.

Response time

We aim to reply within 1–2 business days.
Monday to Friday, 10:00–18:00 IST.

Registered address

JAYKAY OVERSEAS INCD898, New Friends Colony New Delhi - 110025 India

What to include

To help us resolve things on the first reply, please include the email address on your account and, if it's a billing question, the payment reference or date of the charge.

Billing and refunds

Cancellations and refunds are covered in our Refund & Cancellation Policy. You can cancel yourself at any time from Dashboard → Billing.

Legal

See our Terms & Conditions and Privacy Policy.